Privacy Policy

Desert Pearl – Private Dubai Tours

We appreciate your interest in our services. The protection of your personal data is important to us. Below we inform you about the processing of personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Desert Pearl L.L.C-FZ
Meydan Grandstand, 6th Floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates

Email: kontakt@desertpearltours.com
Phone / WhatsApp: +971 50 270 82 90

2. Collection and Storage of Personal Data

We process personal data only to the extent necessary to provide a functional website, our content and services.

The data collected includes in particular:

• First and last name
• Email address, phone number, WhatsApp contact
• Booking details (date, number of persons, tour details)
• Payment data (if online payment is used)

3. Purpose of Data Processing

Your data is processed for the following purposes:

• Processing bookings and transfers
• Customer communication (email, phone, WhatsApp)
• Invoicing and payment processing
• Improvement of our services (anonymous statistics)

4. Data Sharing with Third Parties

Personal data is only shared where necessary:

• Payment providers: Stripe, PayPal or bank
• Hosting provider: SiteGround (servers located in the EU)
• Communication: WhatsApp Business (servers in the USA)
• Optional services: tickets and third-party providers

5. Legal Basis

Data processing is based on:

• Art. 6(1)(b) GDPR – performance of a contract
• Art. 6(1)(a) GDPR – consent (e.g. newsletter)
• Art. 6(1)(f) GDPR – legitimate interest (e.g. IT security)

6. Data Retention

We store personal data only for as long as necessary to fulfill contractual obligations or as required by law.

7. Your Rights

You have the right to:

• Access your data (Art. 15 GDPR)
• Rectification (Art. 16 GDPR)
• Erasure (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)

Contact for data protection requests:
kontakt@desertpearltours.com
+971 50 270 82 90

8. Security

We use SSL encryption and appropriate technical and organizational measures to protect your data.

9. Cookies

Our website uses cookies. For more information, please refer to our Cookie Policy.

10. Changes

We reserve the right to update this Privacy Policy at any time.

Last updated: 09/2025

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